Testimonials



Testimonials

Truly an understanding Company vehicle runs good since june of 2023. If I am having a tough time on my payment great communication with customers! Will be trading in for another vehicle as well Amazing friendly and very helpful you need a reliable vehicle but concerned about credit Stop In And See Joel Auto!!!

Yahnee Brandon
Feb 2nd, 2024
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I Purchased 2010 BMW 1 Series 128i, Seen the car on the day prior when I drove from Richmond to look at a 3 series. The sales person stayed late to get the deal complete. Was very communicable, knowledgably about the car. Easy to deal with, No pressure sales here! I usually purchase my cars from auctions, and this was a pleasant experience. I will be checking the inventory when Im ready to buy again for sure. Thanks you, E from Richmond

Anonymous
Sep 10th, 2023
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I have enjoyed my car buying experience with Joel auto. They are amazing and work with you to help you no matter your situation. I have found it easy and convenient their payment methods they treat you like family.

Chris Simpson
Jul 24th, 2023
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The staff was very friendly. Made the purchasing process very easy!! I was in and out within an hour!! Highly recommend!!

Anonymous
Feb 22nd, 2023
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They're absolutely great! The customer service is awesome and I haven't had a problem with my vehicle at all.

Saquinta Rencher
Jan 21st, 2023
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Hi my 2 past purchases have been easy and enjoyable. I would recommend anyone who needs a car to contact joels auto for there needs. Great service with a smile

Jonathan Davis
Apr 20th, 2022
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Great people!! I'd definitely recommend anyone looking to get a car without hassle, come to Joel's!!

Ronnie morning
Apr 20th, 2022
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When I saw the exact car that I was looking for on the “ Net “ , it was in an ad for Joel’s Auto. Now, I’ve never hurd of this dealership, yet they have been in the area for years. When I tell you that this place is one of Norfolks best kept secrets. The inventory had choices from cars, trucks & suvs ! They had it all !!!! When I got there the car was basically waiting for me, lol. The paperwork process was informative and pretty quick. They answered all of my wife’s questions as well as my own. It had a family vibe in there. My agent, “ WoW “ , he seemed totally in tuned with what I wanted in an vehicle and then he hit me with the down payment & payments, I almost slid out of my chair. It was very affordable and I was able to set up my payments as I got paid, which took away a lot of the worry about getting to and from work. The service that I received and continue to receive gives me that sense of total comfort and confidence that I had from the very first day, thanks guys n gals.

DoMingo Puckett
Feb 18th, 2022
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I really had a great experience and I love my car !!!

David Eason
Feb 10th, 2022
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Great people with great personalities. Very caring. Joel’s Auto is the best place to get your 1st 2nd and 3rd car from. I recommend Joel’s Auto hands down .

Melinda Marrero
Jan 14th, 2022
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I purchased a 2012 Subaru Impreza and this car has been nothing but great to me. It gives me excellent gas mileage. I am grateful for the heated seats in the early am when I have to be at work. And when it's nice outside I can enjoy the weather with the sunroom open as the sun and breeze is glistening through my hair. I will be looking to purchase a truck from you guys very soon. The service I received from the staff was excellent they even stayed later to close out the deal so that I could take the car home.

Addie Moses
Dec 16th, 2021
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I am continually impressed with Joel's Auto Wholesale. The sales people were friendly and thorough. They delivered everything they promised. The service after the sale was outstanding. They did not have the part I needed but promised to have it installed as soon as it arrived. They were true to their word. If you need a dependable vehicle, from a dependable dealership, call Joel's Auto Wholesale. You will not be disappointed.

Cliff Nowell
Nov 30th, 2021
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I can’t express how awesome these guys are!! The receptionists are always polite and willing to help! Will is definitely the person to talk to in any situation and is always understanding!! We’re on our 2nd suv with these guys and they’re more than happy to help when something goes wrong!! This family makes you feel like family!! And our family couldn’t be more pleased with the entire team!! Thank you so much!!??

Precious Williams
Oct 14th, 2021
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Polite, affordable and very professional

Tiffany Holland
Sep 29th, 2021
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Joel's auto is a great delearship They take the time to explain the whole process of purchasing a car, and help you get approved William and Jewel are great people I would like to say Joel'ss beats the big delearships because they really car

STEPHANIE TUGGLE
Aug 27th, 2021
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We purchased a 2011 kia soernto back in January and its by far well out performing any expectations of what we had. Its been a welcomed addition to the family. With 5 kids, the room is very much needed and when we saw it we fell n love. The customer service was great and when we call in the ladies in the office are always pleasant and helpful. We will definitely be returning for YEARS to come.

Bonita Brown
May 24th, 2021
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I really am completely satisfied with the experience of Joels auto dealership. They made buying a car from them very easy and fast. The customer service experience was Awesome. Very friendly and welcoming. I feel like i picked out the perfect car for me. No complaints!

Nate Barnett
Apr 6th, 2021
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Customer service was amazing! If you’re looking for a car without a pushy sales person breathing down your neck..this is the place to go!! Thank you William!

Vanessa Caban
Apr 6th, 2021
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Very easy and hassle-free purchase.

DELTON HARDY
Apr 6th, 2021
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I bought a 200 GMC Yukon XL from here and from the moment I walked the staff treated well letting me take my time to do a walk around and look at all of the options that I have they were very polite and kind taking the time to explain the paperwork. Just a pleasant time from start to finish

Shamar Copes
Feb 7th, 2021
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I bought a 200 GMC Yukon XL from here and from the moment I walked the staff treated well letting me take my time to do a walk around and look at all of the options that I have they were very polite and kind taking the time to explain the paperwork. Just a pleasant time from start to finish

Shamar Copes
Feb 7th, 2021
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The customer service was AWESOME. The salesman was great and really worked with me to get me in the car I wanted. They also work with you for car repairs of needed. I will be a repeat customer for sure.

Rhonda Wright
Dec 23rd, 2020
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This is the place to be for great cars and customer service in Hampton Roads! I love this place. Multiple cars each one great! Now with the customer text support line and online payments. Making a payment is simple! Thank you Joel's Team outstanding job. I love my 2016 Corolla! You guys are the best!! D. Spivey

Denise Spivey
Dec 23rd, 2020
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Joel's auto has hands down best customer service ever. They make purchasing a vehicle as less stressful as possible. I highly recommend. Easy down payments too!!!

Jasmine Flood
Dec 23rd, 2020
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Good morning. This is Calvin Albury. A two time buyer of Joel's Auto. Let me start by saying.Thanks Joel's Auto for keeping me on the road with a good and reliable vehicle. I remember when I first purchased a vehicle from you. I was a little short on cash and you allowed me to pay the balance owed in payments. No hassle just kindness and generosity. That's what brought me back to you a second time. Your employees are always kind and considerate. Never a let down. And always willing to help. Thanks for all that you do to keep me riding.

Calvin Albury
Dec 11th, 2020
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My experience with Joel's Auto has been outstanding. Very understanding and I recommend them to anyone. Great customer service as well.

Cynthia Thorne
Nov 17th, 2020
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My experience with Joel's Auto has been outstanding. Very understanding and I recommend them to anyone. Great customer service as well.

Cynthia Thorne
Nov 4th, 2020
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Good afternoon. This is Calvin Albury. A proud customer of Joel's Auto. This is my second purchase with Joel's Auto and I'm truly grateful for the blessing. Anytime that I had a question about my vehicle they always were very respectfully and helpful. Three cheers for the young lady who always answers the phone and guides my through the process. Thank you ????.

Calvin Albury
Oct 29th, 2020
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Calvin Albury
Oct 29th, 2020
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Tracy Harpster
Oct 27th, 2020
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Joels is the best company I’ve dealt with so far . They will work with you and are very understandable .

Asia Woolard
Sep 14th, 2020
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Whole buying process was simple and straightforward. Came in, and got it done!

David Lyons
Aug 27th, 2020
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I brought my first car a 2009 Chevy Traverse in 2019 from Joel's Auto. My credit is not that good and am not rich. But none of that matters to Joel's Auto. They treat you just like family. They made the process easy and Hassle free. They even give you the option to pay bi-weekly or once a month. The low down payment made my experience even better. I have never had any maintance problems with my car. My daughter purchase her car from Joel's once I told her about my experience. I recommend Joel's Auto to anyone who has a not so perfect credit score or who works pay check to pay check like me. They made it easy and affordable for me to drive a nice car without breaking the bank. Thank you so much!!!

Tamikia Burrus
Aug 6th, 2020
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Great customer service.

Jacinta Hines
Jul 22nd, 2020
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Joel's Auto Wholesale is a GREAT company to purchase your vehicle from. They will definitely take care of you. Awesome service.

Sade Harrington
Jul 9th, 2020
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Will and his team are awesome!! We couldn’t be happier with the services his team provides!! Very affordable!! They worked with us even when we thought they wouldn’t!! Thank you for always keeping our best interests at heart!! We loove our Honda Pilot!! ~ P. Williams

Precious Williams
Jul 9th, 2020
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I love my van. Smooth ride. Everything was super quick. I recommend to everyone. Thanks

Lacarla Thompson
Jun 21st, 2020
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Very Easy Financing and great selection

Jeff Baker
May 27th, 2020
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This is a great company to purchase a vehicle from they're very nice courteous and willing to work with you and help you nice selection of cars in a great atmosphere

LaKisha Ferguson
Apr 23rd, 2020
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asia woolard
Apr 16th, 2020
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My experience with Joel's Auto has been outstanding! I can't recall a purchase where i recieved better service! If you are looking to buy a used car, make your way to Joel's! You won't be disappointed!

Jamieson Woodley
Mar 11th, 2020
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I HAVE BROUGHT SERVERAL VEHICLES FROM HERE. JOELS,MHAVE TAKEN REAL GOOD CARE OF ME. I HAVE BEEN BUYING VEHICLES FROM HERE SINCE 2008 , ALL THE WAY TO PRESENT. I SINCERELY RECOMMEND THEM.

LINARES HARRIS
Jan 21st, 2020
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Joel's Auto is the best in VA hands down. This is my 2nd purchase from them. Traded in my 2006 Honda SUV (fianced by Joel's) for a 2007 Honda pick-up no problem! All around ease with finance and down payment. I recommend them to my friends, co-workers, and family. Thanks Joel's for getting me back on road!

Denise s
Jan 14th, 2020
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Came to Joel’s just looking for a car. They gave me time to look around instead of running out trying to haggle me. Every question i asked was answered even concerns on certain things i was told would be handled if i choose that car. I would highly recommend them to anybody so far I’m very pleased with my car and very happy with the service and ease of the process it was in and out literally!!

Elizabeth Strickland
Jan 14th, 2020
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Wonderful Staff,,,,very Helpful In the Process of Purchasing my 2004 Toyota Camry. Customer Service A1! Speedy Service,, to Resolve any Issues.

Tamara Cason
Dec 27th, 2019
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Anonymous
Dec 15th, 2018
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I would recommend Joel's Auto Wholesale to any and everyone. They have the best cars and Ms. Tammy ( Finance Dept ) is the best, and will help work out any situation.

Britney Patterson
Nov 29th, 2018
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Joel located the car of my dreams, William put together the perfect deal to make it affordable within my budget, Tammy helped me set up the perfect payment plan I could afford, Paul serviced the car to be certain I was driving something dependable, and Jerry detailed it so it looked like new when I drove away. The Joel's Auto Wholesale sales, finance and service plan is exactly what I needed to get me back on the road without busting my budget. Thanks again. I'll be a customer for life!!!!

Stephen Smith
Feb 20th, 2018
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Joel's Auto is amazing! My family and I had lost our previous car. We heard about Joel's, and gave it a try. William and Tammy were the best! They worked with us through everything. Payment options, and Tammy was very clear about all of the paper work. We were there for about an hour which to me was very fast, and drove away with a great SUV. We are very pleased with Joel's, and look forward to having a long and great relationship with William and Tammy. If you are looking for a trustworthy, honest and great selection of vehicles go to Joel's! They are awesome!

Melissa Winson
Jan 30th, 2018
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I have purchased several cars over the years for the family and I have found Joel's auto to provide high quality used vehicles. The dealership has always honored their warranties and provided maintenance and repairs in a professional manner. Joel not only cares about providing quality vehicles but cares about his customers. William 's ability to connect with the customers in such personal manner while going the extra mile is rare. Thanks Joel's Auto!

Sherman Jones
Jan 8th, 2018

We purchased a toy hauler trailer form Joel and Jana this past summer that they we're selling on E-Bay. Very easy transaction, they worked with our local financial institution for a smooth process. Then they also set us up with U-Ship to get it delivered right to our door. And Darryl the delivery guy was the nicest of people. Will definitely work with again future purchases. Jana and Joel communicate well with you. Was a pleasure to talk with and do business with. Michelle And Bobby Anderson

Michelle & Bobby Anderson
Jan 3rd, 2018
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I purchased my car about 3 weeks ago and I’m in love with my car! I walked in without a car and within an hour I walked out with my car keys! The service was amazing and I thank you all for giving me the opportunity to do business with you all!!!! You guys are the best!!!! -Phyllis Bell

Phyllis Bell
Dec 27th, 2017
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Had two vehicles from Joel's Auto this place treats you like family whatever you need to know they tell you upfront no hidden fees no nothing they don't harass you unless you haven't made payment I love these people even down to the dogs I will send my entire family don't believe the hype when people are saying bad things about this place they love all of their customers and Lord forbid if you get into a car accident they'll make sure you're taken well care of I love those people never late on a payment never missed a payment they will work with you I would never go to another car dealership as long as I live Joel's Auto 4 Life

Anonymous
Dec 20th, 2017
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Omg what an awsome place to go! Single mom need help getting a car let me just tell you they will hook you up! Dependable and affordable! Make sure you talk to William he is the best sales person that I have delt with up there! Very friendly and will make things work for you.

Bobbie Jo Hess Bancroft
Apr 20th, 2017
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I have purchased five vehicles from them they have a very professional staff WILLIAM is my favorite staff member he has been there for years and knows what he is talking about and they treat you with the up most respect and very thoughtful around the holidays I recommend them to everyone so go get your paperwork together and go give them a visit they are amazing

Lauren Gunther
Apr 20th, 2017
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Joel's is the best. I just purchased a 4th honda from them and i absolutely love it. I had problems with it but they got right on it. The customer service is excellent, thank you Mr. William and Ms Tammy for being so good to me. I will recommend anyone to them thats lookin for a good dependable car.

Maurice Vaughan
Apr 20th, 2017
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Amazing place to purchase a vehicle from! Staff is super friendly, and always go that extra mile for there customers! If your struggling or just need a good vehicle I strongly recommend going there! They also do a thing where you get some scratch cards from them (free) and hand them out with your name on it if someone comes in with a scratch ticket (with your name) you get 100. Send 10 people I believe and they give you the car!!! **** already got my 100 for referring a friend with a card!!!!

Brandi Curling
Apr 20th, 2017
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Awesome team! They have consistently taken care of me as a customer since the first time I walked on their lot. Had some issues with the first car I got from them and they got me into a new vehicle no problem. Have always worked with me on payments if I needed it. And gave me the opportunity to purchase a vehicle when no one else would have given me a chance for credit reasons. I can not recommend them enough! The sales team was great and the ladies in the office are always awesome every time I call in a payment.

Paul Price
Apr 20th, 2017
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I actually bought a different vehicle, but they were low-key, worked with me on the price - and when I had an issue on the way home, they sent their mechanic to straighten it out. Runs perfectly now.

Linda
Apr 20th, 2017
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Joels Auto is a great place to buy a car. They have excellent customer service! They are really nice people. I've been with them for about three years. My car runs great and I absolutely love it! I make my payments on time and they are a big help when it comes to payment arrangements if you have a great payment history as myself!!! I'd recommend them to anyone! If are in need of a car that runs well go to Joel's Auto!

Erica Powell
Apr 20th, 2017
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I just got my car last month and I love it. They treat you great. Joels auto has a customer for life. Thank you Joels auto!!!!!

Tiffany Faulkner
Apr 20th, 2017
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They are great people! They really work with you and guarantee good customer satisfaction!

Anikka Harris
Apr 20th, 2017
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Best place to buy a quality used car!

Dave Aschenbrenner
Apr 20th, 2017
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